Frequently Asked Questions

Most commercial tea bags contain "fannings" or tea dust—the leftovers of the production process. Namcovi naturals uses whole-calyx hibiscus harvested at peak bloom. Our slow-shade drying process preserves the high antioxidant content and the deep, tart flavor that industrial heat-drying destroys.

No. Our pure hibiscus is 100% caffeine-free, making it the perfect restorative drink for any time of day or night.

Never. That deep, ruby-red hue is 100% natural. It comes from high concentrations of anthocyanins (powerful antioxidants) found in our high-altitude flowers.

Absolutely. While it is delicious as a warm infusion, Namcovi hibiscus is famous for being a refreshing "cold brew" tonic. Simply steep and pour over ice for a crisp, tart summer drink.

For the full "Vitality in Bloom" experience, we recommend steeping for 5–7 minutes in hot water. If you prefer a stronger, more medicinal tartness, you can steep for up to 10 minutes.

Yes. We believe natural goodness belongs in nature. Our packaging is 100% recyclable, and our shipping materials are compostable.

We ship our hibiscus blends fresh every Monday and Thursday to ensure potency. Domestic orders typically arrive within 3-5 business days. We offer a 30-day satisfaction guarantee on your first order.